What to Expect
Tesla is looking for an experienced and dynamic Commercial Service Coordinator to work in one of the most progressive companies in the world. We are seeking experienced Coordinators with excellent oral and written communication skills to work on our growing commercial product networks. As a pivotal member of our Commercial Field Service Team, the Commercial Operations & Maintenance (O&M) Coordinator plays a crucial role in managing and coordinating service activities to ensure timely resolution and client satisfaction. This position involves close collaboration with internal and external stakeholders to prioritize and schedule tasks effectively while maintaining a high level of productivity and efficiency. Applicants should be a self-motivated team players with a positive attitude.
What You’ll Do
Utilize the provided programs and dashboards to review and plan work schedules for the assigned region. Collaborate with Territory and Field Managers to ensure that priorities are being addressed effectively
Collaborate with the Regional team to coordinate the parts and tools required for Field Service Technicians to complete their assigned tasks. Coordinate site access with the designated point of contact (POC) for each site, including internal stakeholders for pre-commissioned sites, customer contacts for operating sites, and utility companies, on occasion
Coordinate Utility Outages. Order / call off equipment rentals (i.e. forklifts, scissor lifts, generators, etc)
Coordinate external training (forklift certification, CPR, etc.)
Create and manage Purchase Orders
Monitor for new and actionable activities, pivot as needed based on priority.
Perform other related duties as assigned
What You’ll Bring
Problem solver, self-motivated and proactive in problem solving. Associates degree preferred
Adaptable, flexible, ability to adjust to changing circumstances
Able to work through problems and solutions with minimal guidance; resourceful. Ability to work well independently and with others in a collaborative team environment
Excellent computer skills, particularly Microsoft Excel, PowerPoint, and Word. Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously with complex and demanding deadlines
Exceptional communications, strategic thinking, and interpersonal skills. Excellent Customer Service Skills
Excellent organizational skills with a focus on efficiency and effectiveness. Proponent for continuous improvements (Process, product, technology)
Strong attention to detail. Regular, reliable, and predictable attendance required
Fremont, California
Full time