Service Supervisor – Fort Lauderdale, Florida

Tesla

What to Expect
Tesla’s Service Shop Supervisors lead our Service Shop Floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our Service Venters.
What You’ll Do
Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals 
Maintain appropriate shop records and inventories and manage smooth workflow in the Service Center 
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team 
Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs 
Monitor to ensure that all employees comply with safety regulations and the Service Center’s safety program 
Work with employees to manage schedules and resolve technical and personnel problems 
Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements
What You’ll Bring
Bachelor’s degree or equivalent experience

Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required 
Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards   
Excellent interpersonal and communication skills  
Able to work a flexible schedule, including weekday and weekend overtime 
Proficient with Microsoft Office Suite 
Valid driver’s license required

Fort Lauderdale, Florida

Full time

Job Overview