Customer Service Representative, Collision – Sunnyvale, California

Tesla

What to Expect
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program. 

What You’ll Do
Work scheduling maintenance    
Vehicle arrival preparation   
Customer communication and expectations  
Rental coordination and hand off   
Vehicle status updates   
Material and supplies reordering   
Repair review and delivery 
What You’ll Bring
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public 
Must be willing to train others    
Ability to work independently in limited supervision environments 
Microsoft Office experience, preferred 
Excellent written and verbal communication skills as well as the ability to follow instructions 
Certificate from Vocational School in Collision Repair, preferred

Sunnyvale, California

Full time

Job Overview