What to Expect
Tesla is looking for a Collision Field Technical Specialist to work on one of the most progressive vehicle brands in the world. This position will involve providing Collision technical support to our internal and external partners across the world. This team member must have expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms. This Collision Field Technical Specialist must be passionate about Collision repair processes and achieving excellence in aspects of repair. They must be a strong critical thinker and have great communication skills as they will be working with technicians, Site Leaders/Mangers, Engineers, and Senior leaders across Tesla.
This position will support Tesla Collision Centers in the following locations: Orlando/Tampa/Ft Lauderdale/Ft Myers FL
What You’ll Do
Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers
Root cause body repair field issues and report findings to engineering teams
Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention
Provide training and quality assurance activities to continually improve customer satisfaction
Generate weekly reports of activities and findings
Operate a variety of hand, power, and shop tools
Comply with all Tesla safety rules, guidelines, and standards
What You’ll Bring
Certificate from Vocational School in collision, or equivalent
Body Master Technician – 10 years of Tesla or industry experience preferred
Expert working knowledge in frame equipment, welding, riveting, metal work, diagnostic systems and estimating platforms
High level of proficiency in written and spoken English and proficiency in Microsoft Office and other cloud applications
Ability to maintain high level of confidentiality
Ability to work independently with limited supervision. 50% travel domestically and internationally based on business needs and capable of lifting 50 lbs and drive a forklift
Valid Driver’s License Preferred
Orlando, Florida
Full time