Job Description

About us: 

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you’ll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Fueling the continued success of one of the world’s most beloved and recognized brands is a distinctly capable, creative and innovative Marketing organization well known for inspiring and surprising guests and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target.  

Roundel, Target’s retail media network, offers the world’s leading advertisers industry leading digital advertising solutions.  More than ¾ of American adults shop Target, which translates into incredible scale for advertisers to connect directly with our guests and deliver best-in-class marketing outcomes!  We design and deliver impactful marketing for brands and their agencies resulting in engagement

Pyramid Overview:

At its core, Roundel is about using Target’s rich insights to create smart, personalized advertising campaigns that bring guests more of the products and offers they love. That moment when guests are prepping for their Target run and see exactly the right online offer at just the right time? That’s Roundel. It works on Target’s platforms, like Target.com and our mobile app, as well as going beyond to connect our partners with guests across more than 150 premium publishers and channels (think: Pinterest, PopSugar and NBC Universal). We work with some of the largest brands and advertising agencies in the world to create a unique experience for our guests’ digital journey.

Job Description

As a Senior Manager for Media Operations at Target (Roundel) you will support Target’s retail media business responsible to build and execute successful media campaigns aligned to client objectives. You will be accountable to build a high performing team through intentional talent strategies focused on attracting, engaging, developing and retaining talent. The team functionally owns end-to-end media execution and set up for all digital, display, social and programmatic/RTB platforms. This includes plan, launch, monitor and optimize campaigns to drive highest possible performance while effectively utilizing the available inventory, reconcile tracking between internal and 3rd parties, investigate and resolve inventory discrepancies between servers, manage inventory forecasts and insights to campaign reporting & media planning teams, provide ad performance metrics and inventory optimization, analyze key trends and consistencies. Success in this position requires strong domain expertise, team leadership, analytical mindset, stakeholder influence and client consulting.

Responsibilities:

Demonstrate strong expertise in retail / ecommerce media and applicability within the evolving retail media eco-system to provide thought leadership and best practices to the organization.
Partner with cross-functional teams across Roundel (sales, account management, creative, performance & insights) teams to understand brand and retailer growth objectives and translate these priorities into actionable retail media campaigns that drive omni-channel demand and conversion.
Plan and activate retail media programs utilizing mix of appropriate tactics that unlock omni channel conversion and growth. Full funnel media planning, and optimization mind set and expertise to drive performance for brands/advertisers.
Manage assigned budgets and deliver on established KPIs based on the shopper and brand objective.
Ensure media best practices and established guidelines for Retail Media, especially as it relates performance, transparency, efficiency, and brand safety requirements, are being applied across all investments.
Drive results through rigorous optimizations and ensure all KPIs are exceeding benchmarks.
Steward relationships with key retail media platforms to ensure success of our investments across all tactics, get access to emerging opportunities (ex: new tactics, technology, capabilities) to enhance brand campaigns and continue to test & learn to effect business impact.
Lead and collaborate with advertisers and agency partners through AM teams for annual planning, activation, optimization, measurement (campaign level, monthly, quarterly, and annual) and other ad hoc requests as business needs arise. Ensure accountability and delivery on requirements and projects.
Create professional client facing documents/reports highlighting clear and actionable insights, during the live campaign stages. Be a subject matter expert on client calls related to campaign related queries.
Continue with consultative approach during live flights to re-align on tactics and deliver desirable performance results and customer delight through highest level of servicing and knowledge on brand.
Proactively perform ongoing paid media discovery, expansion, and optimization tactics.
Perform regular competitive research analysis across media and retail landscape.
Stay abreast of new tools, trends, and best practices.
Managing work triaging and shifts you will be the first point of contact for the partners and stake holders for any launch/live campaign related queries which includes process, QA, platform, performance, inventory, audience targeting, troubleshooting etc.
Build a high performing, diverse and inclusive team; with strong talent strategies to attract, engage, develop and retain talent on the team. Build expertise in talent practice and routines that Target follows.
Foster a culture of care, grow and win together while demonstrating drive, connection and inclusion.
Report on the key performance indicators, bandwidth utilization and deliverables.
Involve actively in automation / product / workflow related discussion and contribute towards operation excellence and efficiencies to improve speed to market.
Participate in training & development planning program for new hires.

About You:

10+ years of core digital media experience leading strategic planning and activation with a strong focus on Commerce/ Retail Media.
Have a core operational understanding of critical programmatic campaign components such as: brand safety guidelines, ad view ability, and filtering for suspicious and/or fraudulent media activity.
Must have experience leading the development of strategic retail media recommendations and managing investment and activation across different digital tactics (ex: Display, Search, CTV, Video).
Needs to have familiarity how these programs also impact total OMNICHANNEL campaigns (ex: in-store, promos)
Must have experience formulating objective based KPIs and strong understanding of closed loop retail attribution and measurement.
Needs to be results/ performance driven and can demonstrate past business performance success.
Strong communicator, with ability to translate complex digital media concepts into solutions as required to influence business and executive stakeholders.
Understand media operations and requirements (Trafficking, Budgets, Reporting, Billing)
Collaborative strengths to develop relationships cross functionally and with external agency and platform partners.

Other Requirements:

Strong analytical skills with superior attention to detail, resourceful and self-motivated
 Able to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
Demonstrate strong problem solving and troubleshooting skills.
 Excellent project and resource management skills.
Strong relationship building skills, which include maintaining positive stakeholder and vendor relationships.
 Ability to communicate and collaborate with multiple business partners and work effectively with global teams.
High energy, result-oriented, team player.
Advanced Excel/presentations skills with the ability to produce high-quality documents.
Competency of industry systems & tools such as Doubleclick, Adwords, Social Platforms, Integral Ad Science, MOAT, Google Analytics, ComScore, eMarketer, Nielsen, IAB, and more  
Experience with online ad serving concepts (CPM/CPA/ROI/ROAS/RTB), video, mobile, social, display, RTB, programmatic buying.
Understand concepts of programmatic planning, execution, and ecosystem across channels

Useful Links:

Life at Target- https://india.target.com/

Benefits- https://india.target.com/life-at-target/workplace/benefits

Culture- https://india.target.com/life-at-target/diversity-and-inclusion