What you’ll do…
Position:
Senior Manager, Operations
Job Location:
702 SW 8th St, Bentonville, AR 72716
Duties:
Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements; providing subject matter expertise; developing requirements; providing solutions for complex problems that span multiple businesses, functions and/or time frames with new or existing tools; and partnering cross-functionally with product  management, merchandising, engineering, and other groups to drive projects. Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of  strategies; and driving execution to meet metrics through customer service and platform development. Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals. Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget  and approving expenditures for assignments where required. Drives activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data  accuracy.
Minimum education and experience required:
Master’s degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 1 year of experience in operations, project management, or related experience
OR
Bachelor’s degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 3 years of experience in operations, project management, or related experience
.
Skills required:
Must have experience with: managing product roadmaps on Confluence, Jira or Microsoft
Powerpoint
, aligning business and technical needs, and tracking product outcomes; technical program management, project management, managing stakeholder expectations, communicating timelines, and influencing business, product and engineering teams to align on outcomes; conducting capability assessments, mapping business capabilities to product features, assessing value, maturity, ownership and timelines of capabilities; process improvement, change management, cross functional collaboration and working effectively with teams to align goals and resources for successful project execution; data-driven decision making, including using data and analytics through tools like SQL, Tableau, and Excel to make informed decisions and measure the success of business initiatives; strategic planning, developing long-term product strategies, and defining product/business vision, aligning product goals with business objectives; conducting competitive benchmarking against external players (vendor/supplier benchmarking); KPI development; Data-oriented storytelling for stakeholders on PowerPoint and Tableau; creating process maps, standard operating procedures, and value stream maps on Microsoft Visio.
Employer
will accept any amount of experience with the required skills.
#LI-DNP #LI-DNI
Wal-Mart is an Equal Opportunity Employer
.