Position Summary…
What you’ll do…
Drives online grocery, pick-up, site to store, and delivery operations by ensuring the region is aligned on strategy and execution; using marketresearch, data, customer trends, and key performance indicators (KPIs) (for example, customer satisfaction scores, wait times, sales, productivity,quality) to provide feedback and action plans to operators where performance needs improvement; ensuring execution of marketing strategy to growcustomer adoption of digital products; leveraging customer feedback to ensure digital services perform as needed for customers (for example,providing accurate freshness of products picked for customer orders, minimizing partial order fulfillment, ensuring positive interactions betweenassociate and customers); delivering clear expectations to associates in region for program strategy.Ensures that the Digital Operation Leads are leading markets through key digital products and initiatives; monitoring KPIs to address problems in thedigital space; measuring outcomes against business objectives to provide improvement plans when needed; addressing performance opportunitieswith the Digital Operations Leads; managing the launch of new geographical markets.Develops strategy to improve sales; reviewing and providing feedback to stores on Store of the Community surveys to ensure accuracy; serving as aresource in the region for stores to coordinate additional inventory flow for events that are outside of normal replenishment cycles; communicatingmerchandise quality concerns to general merchandise, food, and home office supply chain leadership.Drives the execution of weekly corporate merchandising strategy in assigned region by utilizing Merchandising Messages; providing action items foroperations to complete and follow up with stores that are not completing action items; building process improvement plans with operators in need ofperformance improvement; oversees the delivery of seasonal sell-through according to plan.Monitors and ensure compliance with company and legal policies, procedures, and regulations for all areas of responsibility by implementing andmonitoring compliance controls, quality assurance routines, actions plans, and providing direction and guidance on executing company programs andstrategic initiatives.Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementingbusiness strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supportingresource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvementopportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting,selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new andexisting talent.Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriatebusiness plans and initiatives; and supporting associate efforts in these areas.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.
Focus on our Associates
Diversity, Equity & Inclusion
• Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see
https://one.walmart.com/notices
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see
One.Walmart
.
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The annual salary range for this position is $110,000.00-$220,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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– Stock
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Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
5 years’ experience supervising Management Associates OR 3 years’ experience as a Store Manager OR 5 years supervising managers who have
profit-and-loss responsibility and make employment decisions.
Associate will be required to successfully complete all job required trainings and assessments.
Valid state-issued driver’s license.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor’s degree in a business-related field, Managing a complex retail store, Managing a grocery retail operation, Multi-facility management, Retail Management
Primary Location…
8801 Conroy Windermere Rd, Orlando, FL 32835-3129, United States of America