Now Brewing: operations lead, Arriviamo – Chicago RoasteryJob Summary and MissionThis job contributes to Starbucks success of the Roastery & Reserve Store by assisting the store managers, associate managers, and/or specialists in executing store operations and functions during scheduled shifts. Operations leads are committed to operational excellence through the delivery of high-quality products and service, working cohesively with the greater team to ensure delivery theRoastery & Reserve Experience.The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Acts with integrity, honesty and knowledge that promote the culture, values and mission of StarbucksMaintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the teamAnticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Roastery & Reserve experience during each shiftAssists with new partner trainingContributes to positive team environmentDelivers legendary service to all customersDevelops positive working relationships with shift teamExecutes operational assignments during scheduled shifts.  Leverages functional systems consistently to support delivery ofRoastery & Reserve ExperienceFollows Roastery & Reserve operational policies and procedures, including those for cash handling, safety and securityManages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and standardsMaintains regular and consistent attendance and punctualityStorytelling and communication of the Princi brand, food and cultureBasic QualificationsCustomer service experience in retail and/or restaurant environmentAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysAbility to carry 35lb on a consistent basisIdentify, train, and model adherence to health and safety standards at all timesAs a Starbuckspartner, you (and your family) will have access to medical, dental, vision,basicand supplementallife insurance, andother voluntary insurance benefits.Partners have access toshort-term and long-term disability,paid parental leave,familyexpansionreimbursement,paid vacationthataccrues startingat .01961 hours based on a40 hourweek up to40 hoursannually (64 hoursin California)after an introductory period,sick time (accrued at1 hour for every25 or 30 hours worked,depending on work location),andadditional payif workingonone ofeightobservedholidays.Starbucks also offerseligible partnersparticipation in a401(k)-retirementplanwith employer match,adiscounted company stockprogram(S.I.P.), Starbucks equity program(Bean Stock),incentivizedemergency savings,andfinancial well-being tools.Additionally, Starbucks offers100%upfronttuitioncoveragefor a first-time bachelor’s degree through ArizonaState University’s online programviatheStarbucks College Achievement Plan, student loan management resources,and access to other educationalopportunities.You will also have access to backup careandDACA reimbursement.Starbucks willcomply withany applicable state and local lawsregardingemployee leave benefits, including, but not limited to providing time offpursuant tothe Colorado Healthy Families and Workplaces Act,in accordance withitsplans andpolicies.This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.Foradditionalinformation regarding partnerperksand moredetailedinformationregardingbenefits, go tostarbucksbenefits.com.At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.Starbucks is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us atapplicantaccommodation@starbucks.com.

646 N. Michigan Avenue, Chicago, Illinois, United States