Job Description:Job Title: Business Support Associate, Global Markets Credit COOCorporate Title: AssociateLocation:London or DublinCompany OverviewAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!London Location OverviewOur London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.Dublin Location OverviewOverlooking the spectacular Iveagh Gardens with access to all amenities in the beating heart of central Dublin is our Park Place office. Travel options include the LUAS, Dublin Bus networks as well as the Dublin Bikes station, positioned just outside our front doors. As part of our commitment to supporting staff travel to and from work in the most sustainable way possible, we also provide tax saver tickets as part of our award-winning benefits package which means getting to work has never been easier.Job DescriptionAs Business Support Associate you will perform a key role supporting the Global Markets Credit (GMC) organization which is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions.GMC is an organization of 150 people globally with team in all major trading locations of London, New York and Hong Kong. GMC partners directly with Global Markets Front Line Unit (FLU) teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines while also coordinating engagements with key control partners including Global Risk, Finance, Credit Review and Audit to accordance with our Risk Framework.The successful applicant will join a small, close and high-quality COO team and will support across a range of activities.ResponsibilitiesWork with the GMC COO team to ensure the seamless delivery of GMC mandateCoordinate and deliver on regional and global initiatives/projects that impact multiple industries and productsFocal point of contact for internal stakeholders including Front Line Units and Enterprise functions such as Audit, Risk and TechnologyHelp increase efficiencies, best practices and controls across GMCAssist/lead Credit Officers through various processes including audit reviews, regulatory examinations, and operational initiatives (OpEx)Work with EMEA and Global COO on presenting business strategy, priorities/initiatives and ad-hoc topics to leadership groups within GMC and across the organisationBecome an advisor to Credit Officers within the region on policy and procedural issuesInfluence, develop and maintain successful relations with support partners across the EnterpriseReporting – BAU/thematic reports for internal projects, management updates and regulatory requestsManage recurring routines impacting Global Markets CreditAssist with administrative deliverables (floorplans, headcount planning, readiness)What we are looking forDegree or equivalent required in a relevant subject i.e., Treasury, Business Studies, Finance, Accounting or MathematicsPrevious directly applicable and relatable experience within a similar role and environmentExperience with credit related processes preferred but not a mandatory requirementComfortable in a fast-paced and change-oriented environment with a flexible working manner. Able to manage diverse workloads and prioritise accordinglyExecution-oriented and results-focused self-starter able to work independentlyPossess commitment to excellence by anticipating needs, mitigating risks and minimizing potential problemsExcellent written and verbal communication skills at all levels (i.e., colleagues to senior management) and situations (i.e., one-on-one to presentations) and ability to present complex and detailed information in a concise and precise wayA pragmatic and flexible attitude towards problem solving, and a consultative working style. Able to work as a part of a team with a positive “can-do” attitudeAdvanced knowledge of Microsoft Excel, comfortable managing and interrogate large data sets (Pivot Tables, intermediate level functions such as Lookups, Index, Match)Proficient PowerPoint Skills, ability to construct relevant dashboards/storyboards to inform stakeholders on projects as well as lead BAU routinesAdditional data/process visualisation tools such as Tableau and Visio would be an advantageBenefits of working at Bank of AmericaUKPrivate healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annumThe ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.Access to an Employee Assistance Program for confidential support and help for everyday mattersAbility to donate to charities of your choice directly through payroll and the bank will match your contributionOpportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.IrelandPrivate healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons20 days of back-up childcare and 20 days of back-up adult care per annumThe ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.Access to an Employee Assistance Program for confidential support and help for everyday mattersAccess to free counselling through the Employee Assistance Program and virtual GP services through our private health care planAbility to donate to charities of your choice and the bank will match your contributionOpportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.Bank of AmericaGood conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.