The ASE iCloud Platform PMO team is looking for passionate, motivated individual looking to contribute to the extraordinary services and products we offer at Apple. You will partner with teams whose mission is to build, maintain, and improve the platform and product layer of Apple’s most critical cloud services.

Your work will focus on Content asset lifecycles and analytics platform services, features, reliability and scalability while also passionate about defining and implementing standard processes that improve our operational efficiency.

Drive processes and best practices to develop, build, qualify, and release high-quality software to internal and external audiences

Manage and communicate program/release schedules with clear dependencies, driving alignment across the organization

Drive on-time development and delivery, establishing checkpoints, and re-planning as events warrant
We are seeking an expert program manager for the Apple Services Engineering.

Technically curious, you will autonomously lead multiple projects and tracks of works of varying scale and complexity with cross-functional and geographically dispersed development teams with only consultative direction from leadership. With strong analytical and communication skills lead and review business requirements across all levels of the organization. Ensure transparency and establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables and resources.

You will prioritize team activities and drive resolution of issues across all areas of the program while communicating strategic direction, status and issues to teams, leadership and other partners. You will drive focused concise program operations. You will advise and carry out risk assessment and mitigation plans as needed. Execution is critical so you can drive maturity in programs while continuously working to improve the software development lifecycle process within the org.

You must have a successful track record of being a great partner to represent the iCloud Platform Engineering teams, with other internal and external organizations within Apple.

5+ years of project and/or program management experience in Cloud Platform fieldStrong background in SW & services infrastructure deliveryCollaborative engagement and technical empathy for engineersExperience as a project lead, supporting multiple projects simultaneouslyPhenomenal attention to detail and shown ability to meet deadlines / schedule constraintsOutstanding interpersonal and presentation skills both in person and in multi-location meetingsProven record in maturing processes, key metrics and executing on themA history of leadership, decision making, negotiation skills and able to influence partners without direct authority.Excellent written and verbal communicationExperience at risk analysis as well as developing, prioritizing and running the roadmap.