Are you looking for a great opportunity to work in a team passionate about delivering large-scale and world-class services within Apple? As a Device Services Senior Manager, you’ll be leading two Ops teams in different locations, as well as an Engineering team. Device Services provides a wide range of infrastructure where engineers test their features and products throughout the development lifecycle. Apple’s Software Engineering group is renowned for its work in user experience, integration, functionality and lifestyle. It’s a critical component of Apple’s ecosystem and one that continues to break new ground every day! This kind of success has been the result of very skilled people working in an environment which fosters creativity, cooperation and the solving of old problems in new ways. If that sounds like the kind of place that you find intriguing, then this may be the place for you!

The team you’ll lead provides critical, large-scale, and complex services for Apple. You will be responsible for reliably and efficiently deploying and supporting these services. You will work closely with cross-functional partners and customers to ensure we deliver the best-in-class services.

You’ll provide direction to your team, help define roadmap across functional disciplines, and collaborate with key partners to offer robust and reliable services for Software Engineering within Apple.

Passion for operational and engineering excellence is required. Additionally, a candidate must also have:
– Ability to help grow and develop a team
– Proven track record of consistent execution
– Strong sense of ownership and accountability
– Proactive, having a can-do attitude, and going above and beyond to solve problems
– Data driven decision making
– Experience of leading first-level managers

BS in Computer Science or related field, or equivalent experience.2-3 years of managing a SRE or a software engineering teamExcellent communication skills