Imagine what we could do together. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. We build things that are thoughtfully designed and carefully crafted with our users in mind. We’re a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love, while outpacing challenges that face a growing organization. Bring passion and dedication to your job, and there’s no telling what we could accomplish!
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high expectations with dedication, to deliver a huge variety of entertainment in over 35 languages to more than 150 countries! Our engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services.

In this role, you will work on a centralized quality engineering organization and collaborate with senior leadership and engineers on distributed teams to define, prioritize, and execute strategic roadmaps for our test automation frameworks and internal tools and services. You will be responsible for synthesizing business and technical challenges and competing priorities across client, services, and operating systems engineering teams in order to design a holistic solution championed by cross-functional stakeholders that drive business standardization, efficiency, and innovation for a growing and global team.
The role will require interaction with cross-geo and cross-functional stakeholders, so strong communication and collaboration skills are a must. We value teammates with ability to operate and communicate at a strategic level as well as to dive into operational and tactical details of each deliverable. Daily tasks may include requirements gathering, facilitating design discussions, project planning, mocking up proof-of-concept, tracking and reporting on KPIs, performing data analysis, working with partners, building executive readouts, and more.
A successful candidate will drive initiatives from ideation through launch, and build out the vision into sustainable long term programs and products. Strong EPM fundamentals are a requirement, and we are looking for someone with a passion, patience, and track record for solving complex and dynamic operational and technical problems. If you have a growth mindset and the motivation to build critical products in a fast-paced environment – this role is for you!

5+ years in management consulting, product and program management, strategy & operations, quality assurance, internal tools engineering, or related rolesTranslate high-level business objectives into an actionable engineering roadmap with well-defined KPIs, milestones, and success criteria. Working closely with a variety of clients in services and operating system lines of businessTrack record of successfully aligning cross-functional engineering teams from ideation of strategy to implementation of multi-year cultural and technological change programs