Churn Optimization Lead, Apple TV+ – 200556769 -Culver City, California, United States

Apple

At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there’s no telling what you could accomplish.

Our customers are all over the world, so it’s by design that Apple employees are all over the world, too. And we know our ability to continue creating the world’s most innovative products depends on people who represent the variety of the human experience and who inspire us with great thinking. Because the broader the backgrounds and perspectives, the bigger the ideas.

Come be a part of the team driving the growth of Apple TV+! This is a global role that requires you to work closely with many groups, including editorial, analytics, growth marketing, product, engineering and finance/strategy.

The Churn Optimization Lead, Apple TV+, will be responsible for the execution of experiments designed to optimize the on platform and off-platform experience for subscribers to drive conversion and retention. Partnering with collaborators, this person will help with the development and implementation of tests across a variety of channels, while maintaining results and using findings to continue to optimize the experience.

B.A./B.S or M.S. or advanced degree in Marketing, Business, or Project ManagementMinimum 7 to 9 years of relevant industry work experience with a good understanding of video streaming and/or subscription businesses – especially user engagement, conversion and retention.Structured and modeled AB tests with data science and analytics to optimize and increase engagement, retention and LTV

 

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