Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

AppleCare BPR is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics. We build positive relationships across the company and stitch AppleCare systems and processes enterprise-wide.

As a BPR Project Manager you will plan, mobilize, and implement mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including prioritization, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.

Knowledge and experience with enterprise scale supply chain and logistics systems including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Event Management (EM) on SAP or similar enterprise platformsExperience planning, managing, and successfully delivering large cross-functional systems projectsExperience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programsExperience supporting system configuration, architecture, and software development life cyclesExperience with global projects incorporating regional and country-specific detailsPossess outstanding communication and presentation skills (written and verbal) to all levels of an organizationAbility to form cohesive project teams across disparate organizations and groupsAbility to partner with data scientists and solution architects and navigate through ambiguity to clarify objectives and execution plansAbility to navigate through ambiguity to clarify objectives and execution plansLogistics, forward and reverse supply chain, planning systems, and procurement knowledgeAbility to occasionally travel and work off/weekend hours to support projects, as neededBachelor’s degree