DESCRIPTION

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest
online pharmacy.

We are seeking a Senior UX Designer to work on customer facing digital shopping experiences in Pharmacy. You will join our growing team of world class seasoned design talent across visual design, UX design and UX Research. You will work members of the product team to create elegant, intuitive user interfaces that meet this unique customer need. You will partner closely with product, tech and ops partners to successfully go from early stage product concepts to iterations and launches of new features and offerings.

Key job responsibilities
This role may be a fit for you if:

– Your ideas come from people you have talked to, research you’ve conducted and experiences you’ve had.

– You use a human-centered design approach to solve problems.

– You’re interested in inventing and simplifying complex systems.

– You’ve turned ideas from research into sketches and interactive prototypes, and tested them with end users.

– You’ve helped teams raise the bar on customer experiences and have thrived in ambiguity.

– As a designer, you love diving into the details as much as you enjoy shaping the larger system.

About the team
At Amazon Pharmacy, we are using design, service, and technology to change the way people think about medicine. Design is a vital part of our company’s DNA — Amazon Pharmacy grew out of PillPack, which has been recognized by Time, Fast Company, and the Cooper Hewitt Museum of Design for our customer experience. You’ll have the opportunity to make a big impact on our customers’ lives while designing the future of pharmacy and contributing to our mission of building the earth’s most customer-centric pharmacy.

BASIC QUALIFICATIONS

– 7+ years of experience as a user experience designer, interaction designer, product design, or similar UX-related role
– You have a strong portfolio of innovative design work that demonstrates industry-leading design and business success and depth of work in UX, visual design, and service design (wireframes, journey maps, personas). A portfolio is required to apply for this role.
– You have experience designing services and delivering UX solutions for projects of large scope and complexity
– You’re fluent in best practices for information architecture, interaction design, and user-centered design processes. You also possess a strong knowledge of user experience principles and techniques.
– You have experience working in a collaborative team and working directly with developers for implementation of designs
– You have strong practical knowledge of user-centered design methodologies, usability principles, and web-based information architecture and design

PREFERRED QUALIFICATIONS

– Experience in consumer healthcare experiences or other complex and highly regulated industries (i.e. Finance)
– Working knowledge of the design process, including experience with design specs
– Familiarity with Adobe Creative Suite, Sketch, Figma and various project management tools
– Openness to learning new skills including new software, products, and ways of working
– Positive energy and leadership capabilities, as well as a willingness to work outside of a typical content role to deliver holistic solutions to customer problems
– Excellent verbal and written communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, WA, Seattle