DESCRIPTION

The Amazon Web Services (AWS) Industrial Security Delivery team is looking for a Technical Program Manager (TPM) who has a strong passion for data analytics and security business process improvement/automation. Our team works with infrastructure and service teams in AWS to manage AWS facilities and operations.

As a TPM, you will:
• Identify and drive technical and business projects to improve secure operations of Amazon Dedicated Cloud (ADC) regions, whether through automation or education;
• Develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle;
• Help shape the vision for how performance and risk management will improve security operations at AWS;
• Drive engagement with AWS service teams and other security teams. Coordinate with internal customers to ensure parity in AWS security operations across regions;
• Drive investigations into security business processes and identify opportunities for further automation to eliminate future issues;
• Resolve ambiguities and align team plans to minimize technical risk and maximize odds of project success;
• Track and report the team’s progress using metrics that capture impact and value.

The ideal candidate will have a background working in, or in support of, security operations (OPSEC, PERSEC, INFOSEC), enterprise IT infrastructure, and cybersecurity. Candidates should be able to demonstrate a proven track record of project completion that is on time and within budget. It is essential that the TPM can work at all levels in the organization to establish working partnerships and earn the intellectual respect of engineers, as well as run extremely effective projects on compressed and timelines while dealing with ambiguity with grace and maturity.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance.

A day in the life
A day in the life of a Security TPM includes such activities as:

* Stakeholder engagement to develop a problem statement and vision
* Using your subject matter expertise to transform the problem statement into an actionable project and prioritized deliverables
* Work with engineering teams and other stakeholders to create an execution process and facilitate collective understanding and agreement on work activities
* Maintain accountability to program success, status information, visibility, and escalation / risk management

About the team
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

BASIC QUALIFICATIONS

– 3+ years of technical product or program management experience
– 2+ years of software development experience
– 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
– Current, active US Government Security Clearance of Top Secret or above

PREFERRED QUALIFICATIONS

– 3+ years of working directly with engineering teams experience
– Proven success of influencing and developing productive working relationships with resources and internal or external customers.
– Demonstrated ability to write effective documentation.
– Ability to able to credibly coordinate between technical teams and business stake-holders
– Project Management Professional (PMP) or equivalent and experience with AgileSCRUM processes
– Technical experience in cloud service management
– Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics.
– Experience devising and applying a metrics-based approach to measure service and program effectiveness and consistency.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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