Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it! At Apple, Quality is one of the cornerstones of what makes our products and technologies phenomenal. Leading the team responsible for ensuring our customers receive the high quality and reliability they expect, in addition to enabling a design where quality is built in to scale large volumes at capable suppliers, is an exceptionally meaningful job requiring a broad array of technical and leadership skills. You will engage early in development to enable new technologies that go across Apple Products.

To be a successful team member within Product Operations you will lead and manage the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As the senior technical advisor for the product line, you will partner closely with the Engineering throughout the lifecycle of development to enable operational success through to mass production.

-Ensure operational technical readiness for all phases of the introduction cycle, including driving contract manufacturer preparation for pre-production builds
-Develop test strategy for outgoing functional quality in mass production and service channels
-Develop custom test solution / tools for assessing outgoing quality
-Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites
-Develop triage process for customer facing issues and lead technical failure analysis to support root cause analysis and issue resolution
-Debug Factory OQC/CA and Field Returns functional fails to identify gaps and improvement in outgoing test process
-Travel internationally to support new product development builds (up to 25%)

3+ years of industry experience in one or more of the following disciplines: New Product Introduction / Test development / HW DesignBS degree in Engineering or Computer science