People at Apple don’t just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If you’ve used Apple products, you’ve likely interacted with us. iCloud Services SRE teams are responsible for the systems and services that directly support those customers and their experiences. We focus on availability and automation of key services that run iCloud every minute of every day all around the world!

We’re looking for a hardworking and passionate person to join this amazing team. You will be an accomplished builder and leader of teams looking to take on your next challenge. You know SRE and you know what it will take to run services at Apple scale with a high degree of operational precision. This role will position you to help craft the future of how we build and run our services with meaningful impact on a global scale. You will have the technical chops to go deep, yet retain the ability to focus on higher-level business and product goals. We hire high quality engineers with a diverse set of experiences and skills for positions on Apple. Our customers count on us to provide extraordinary availability, scalability, and security for services. If you’d like to positively influence millions of customers’ experience of Apple this is the job for you.

As a Site Reliability Engineering Manager, responsibilities include:

– Lead SRE teams responsible for reliability and performance of on-prem and cloud-based services

– Run staging and production environments with goal of maximizing uptimes

– Promote observability of systems for monitoring, alerting, and metrics reporting

– Advocate best practices of reliability engineering

Experience with large scale distributed systemsDemonstrable success leading engineering teams; ideally SRE or Production EngineeringKnowledge of core operating system principles, networking fundamentals, and systems managementUnderstanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering conceptsExperience with hiring and leading engineers