Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish!
Apple’s WW Channel Sales Programs (CSP) organization focuses on developing and deploying worldwide sales programs and standard processes to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. With deep functional expertise in digital, physical, and people enablement spaces, our WW CSP team closely collaborates with many cross-functional groups at worldwide and regional levels.
We are looking for candidates to Program Manager the development and roll-out of a new generation of AI/ML tools to enhance customer experience and sales of our channel partners.
The candidate should have a passion for Apple, technology, operations, and the customer experience. The successful candidate will have a strong work ethic and the ability to prioritize effectively and work independently. Being self-disciplined and proactive is a must for this position.
#NAME?
Typically requires 8+ years of experience leading E2E projects related to retail staffing, training, engagement, and/or digital solutions programsMastery in partner engagement and communications across leadership and partner teamsExperience in different modalities of training/engagement content delivery – including virtual, in- person, digitalExperience designing and bringing programs to market from strategies to requirements, sell-in and executionSolid track record meeting deadlines in a fast paced environment