Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Program Managers on our Strategic Data Solutions (SDS) team deliver process and analytic solutions that have a strategic impact on Apple. They drive decision automation using machine learning that allows Apple to execute with greater speed, control, efficiency, and scale. They help realize business opportunity and balance operational trade-offs through machine learning. They are expected to lead across multiple functional teams to conceptualize, build, and deliver these automated and forensic decisions. These decisions require continuous problem solving, rapid learning, excellent communication, and an innovative mindset.
Program Managers also require a high level of discipline, patience, and self-awareness as you work with many different business and engineering teams. Most importantly, SDS Program Managers allow Apple to continue to provide extraordinary service to each and every one of its customers.
• Work closely with our team of quantitative business analysts, machine learning engineers, software engineers, and engineering project managers
• Develop partnerships with key business leaders across a variety of teams at Apple, to include finance, corporate compliance, corporate legal, operations, engineering, and corporate security
• Translate business needs into initiatives with well-defined business requirements
• Identify new business opportunities and develop solutions that balance impact, cost, resourcing, timeline, likelihood of success, and analytic risk
• Manage business critical metrics
• Effectively communicate project status, roadblocks, executive updates, and analytic results; communicate effectively with various levels of the organization and shift rapidly between communication styles
• Work independently, grasp new concepts quickly, and lead analytic and integration projects.
• Use good judgment and know when to update and seek guidance from team members, partners, and leadership.
• Experience leading successfully in uncertain and changing environments with competing priorities and minimal resourcing or formal structure.
• Example activities include:
– Planning and driving multi-functional projects with business partners
– Driving internal development projects
– Leading analytic investigations
– Facilitating change management initiatives
– Delivering quarterly business reviews and monthly updates
BS / MS in technical or finance field (engineering, math, computer science, or similar)Experience in payments, fraud, finance, or financial crimes regulatory compliance technical systems desired3+ years work experience as a program or project manager3+ years work experience leading successful, high-impact technical projectsStrong interpersonal skills with ability to connect with individuals at all levels and develop partnerships