DESCRIPTION

The team at eero is looking for a Technical Program Manager to accelerate the delivery of new software products and features to serve our customers. This individual will focus on projects and products spanning multiple cross-functional engineering and business teams, with the opportunity to make an impact for our customers spanning retail, B2B, infrastructure, data, and third party partners.

Key job responsibilities
What you’ll do:
– Assist product managers, software development managers, and technical leads in building accurate product roadmaps that account for cross-team dependencies and minimize delays.

– Work closely with project stakeholders to understand their schedule, cost, functionality, product success and quality requirements. Ensure these are clearly documented and communicated back to stakeholders and any teams involved in the product development process.

– Maintain and communicate the cross-team project schedule. Collect, analyze, and report metrics that clearly and accurately reflect progress against planned goals and deliverables.

– Lead and manage technical deep dives such as requirements definitions, UX design, product overviews or strategy narratives aimed at both internal and external partners to build buy-in and to evangelize new product development.

– Maintain Jira projects, create Confluence pages with project execution plans, and contribute to drafting product specifications.

– Ensure that schedule changes are tracked and communicated efficiently to the right people at the right cadence, e.g., regular weekly status reports, daily updates during critical periods, conference calls for urgent issues, etc.

– Lead post-project retrospectives that maximize learning. Ensure that appropriate improvements are incorporated into our development processes.

About the team
The Foundations team at eero builds products and services that drive core customer experiences. It spans a broad set of stakeholders that could include retail customers, technicians, CX Support Agents, Internet Service Providers, third party partnerships, vendors, and internal eero teams.

BASIC QUALIFICATIONS

– 3+ years of technical product or program management experience
– 2+ years of software development experience
– 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

– 3+ years of working directly with engineering teams experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, CA, San Francisco