Position Summary…
What you’ll do…
Walmart Mail Order Pharmacy team focuses on delivering the highest level of care for our patients throughout the entire country every single day. Our Walmart Mail Order Pharmacy team operates
in many ways like a traditional pharmacy, just without meeting our customers face-to-face. We believe our people at Walmart Mail Order make the difference and we are committed to developing and empowering our team to help our patients and associates live better
.
Walmart Mail Order Pharmacy plays an integral part in our mission to
making
health care more accessible, convenient, and affordable for the customers in the communities we serve.
We are hiring for a Coordinator, Technology Support that will work Monday through Friday from 8:30am-5:30pm or 10am-7pm, rotating every other weekend on Saturday & Sunday from 8am-4pm.
Job Duties:
Supports and troubleshoots systems hardware, software, and peripheral equipment issues by installing, monitoring, maintaining, and repairing equipment; resolving open support tickets; researching reported issues; reporting issues utilizing system application tools or internal and external resources; reporting issues and status to manager, supervisor, or customers throughout the troubleshooting process; and following up on resolved issues.
Supports equipment and software requests by submitting requests for technical equipment, hardware, workstations, and software; requesting loaner equipment when necessary; following up on the status of personal computer requests; following security protocols to back up hard-drives to maintain confidential information; and maintaining software request lists.
Aids in the resolution of technical support issues related to applications; coordinating service on telephones as needed; identifying equipment needs; and reporting hardware needs.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Minimum Qualifications:
1 year’s customer service-related experience.
Additional certifications may be required based on State laws or requirements.
1 years’ experience using intermediate functionality of the Microsoft Office suite.
Associate’s Degree in Business or related field (for example, Logistics, Business, Administration, or Economics)
IT Support or Call Center Experience
Troubleshoot hardware and using computer software such as the Microsoft Office Suite (Word, Excel, Outlook, Access)
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see
https://one.walmart.com/notices
.
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see
One.Walmart
.
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The hourly wage range for this position is $15.63-$26.68*
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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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– Regional Pay Zone (RPZ) (based on location)
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– Sales Volume Category (SVC) (based on facility sales volume)
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Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Using basic functionality of Microsoft Office
Primary Location…
1025 W TRINITY MILLS, CARROLLTON, TX 75006-0000, United States of America

https://careers.walmart.com/us/jobs/WD2009504-full-time-1st-shift-coordinator-technology-support-health-and-wellness-non-store-operations

CARROLLTON, TX