DESCRIPTION

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why, Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of GenAI to Amazon businesses and our customers. If you enjoy leading product and program innovation to build products used by Amazon teams and customers, then join our team. We are looking for a customer-obsessed leader who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences that raise the bar.

You will be the voice of the customer and responsible for driving a product roadmap and associated programs that enables Amazon to responsibly develop and deploy AI models across all of our businesses. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly. Let’s have fun too!

Key job responsibilities
In this position, you will lead a cross-functional team defining product and program requirements across the company. You’ll work with our customers, partners, and operational stakeholders to prioritize roadmap features and work closely with our best and brightest GenAI scientists to improve the performance of our models.

A day in the life
Given the scope and high level of ownership, rarely are two days the same. You are a business owner, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, Business Requirement Documents, and iterating on product decisions with the Science and Technical teams.

On a daily basis, you’ll have a chance to work with everyone who makes our products successful, including senior leadership, engineers, technical product teams, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses.

BASIC QUALIFICATIONS

– 10+ years of product or program management, product marketing, business development or technology experience
– 6+ years of team management experience
– Bachelor’s degree
– Experience with feature delivery and tradeoffs of a product
– Experience owning/driving roadmap strategy and definition
– Experience with end to end product delivery

PREFERRED QUALIFICATIONS

– Experience engaging and influencing senior executives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $160,300/year in our lowest geographic market up to $265,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, MA, Boston