Position Summary…
What you’ll do…
This
role is based
in the
brand new
Walmart HQ campus in
Bentonville, A
R
Join Walmart’s eCommerce organization on the Site
Content S
trategy team as we build a legendary experience for Walmart’s
digital customers
.
This
newly created
position
is
charged with
measuring and improving the customer shopping journey on Walmart.com
.
This is an exciting opportunity
for an individual who loves
the challenge of
starting from scratch
,
building within white space
,
establishing
data infrastructure
,
connecting data to customer interactions,
and working across multiple stakeholder teams to deliver
a
delightful
shopping experience for
Walmart.com
customers.
An individual must be able to successfully perform the essential functions of this position with or without
a reasonable
accommodation.
Lead d
evelop
ment of
a
new
suite of
metrics
and reporting
to measure
customer pathways
in partnership with
insights and analytics partners
Develop me
chanisms to
detect
customer defects
and drop offs
and
measure impact
I
dentify
defect owner
and
drive for solution implementation via influence
Partner with stakeholder teams to
identify
customer experience
enhancements to drive KPI improvements
Communicate
key business issues
and opportunities
to
senior leadership
clearly and with influence to
remove roadblocks and
champion change
Adhere
to company standards of integrity and ethics by integrating these values into all
programs and practices
Key Competencies:
critical-thinking skills, analytical fluency
/ strong
data acumen
, customer-centricity,
demonstrated
ability to improve digital shopping experiences
Entry Requirements
Minimum Qualifications
Bachelor’s degree in business or related field
5
-7
years related experience in Business Operations,
Data
Analytics
, or eCommerce.
Preferred Qualifications
Master’s degree in
business,
data
analytics
,
or related field
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
‎
‎
‎
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
‎
For information about PTO, see
https://one.walmart.com/notices
.
‎
‎
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
‎
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
‎
For information about benefits and eligibility, see
One.Walmart
.
‎
The annual salary range for this position is $90,000.00-$180,000.00
‎
Additional compensation includes annual or quarterly performance bonuses.
‎
Additional compensation for certain positions may also include:
‎
‎
– Stock
‎
‎
Minimum Qualifications…
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor’s degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area.
7 years’ experience in eCommerce merchandising, site operations, business management, or related area.
2 years’ supervisory experience.
Preferred Qualifications…
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
ECommerce Merchandising, Site Operations, Business Management, or related area, Master’s degree in Information Technology, Computer Science, or related area
Primary Location…
702 Sw 8Th St, Bentonville, AR 72716, United States of America