DESCRIPTION

In this role, you will facilitate and manage the development lifecycle for the TPX org, manage the delivery of various technical solutions, and act as our POC for 3P development projects. Development lifecycle work includes: 1) managing/overseeing our annual and quarterly planning, 2) driving visibility across the larger org by creating MBRs, QBRs, flashes, quarterly recap docs, demos, etc., 3) holding the team accountable to commitments by facilitating weekly project check ins, engaging in sprint planning, and acting as the POC for our 3P dev partners, 4) creating a backlog by owning our intake process and reviewing and prioritizing feature requests, bugs, and 5) creating a holistic tracking mechanism across the org to keep all commitments aligned. In addition to planning and accountability work, you will define and drive technical workflows for expanding our digital community, recognition, community impact, and data aggregation solutions. Finally, you will be responsible for overseeing our 3P engineering relationships, which will require executing POs, contracts, and general resourcing and reliability requests. You’ll partner closely with product and engineering to ensure the right projects are getting right level of support to meet our overall goal of delighting out customers.

The right candidate will possess a strong program management background, will have high judgement and follow-through, and will have a well-rounded background in current web technologies. This role will inform strategic initiatives, and will require you to own projects from ideation to execution and delivery. This role is inherently cross-functional and requires a strong ability to project manage, communicate, influence and earn the trust of software engineers, product teammates, stakeholders, and business leadership.

About the team
Transportation Partner Experience (TPX) is seeking an experienced Technical Program Manager to own our roadmap planning process, liaise with our third-party tech stack partner, and lead the technical design of new-to-market and expansion projects. TPX’s mission is simple: drive engagement, advocacy and business success among the critical functions in Amazon’s Last and Middle Mile logistics networks. We do this by building insight mechanisms and delighter programs, that connect, inform, and inspire the ecosystem of business owners who partner with Amazon.

BASIC QUALIFICATIONS

– 5+ years of technical product or program management experience
– 3+ years of technical program management working directly with software engineering teams experience
– Experience owning/driving roadmap strategy and definition
– Bachelor’s degree in engineering, computer science or equivalent

PREFERRED QUALIFICATIONS

– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience managing external relationships

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, WA, Seattle