Principal Product Manager -Tech, Global Field Service Management – USA, WA, Redmond

Amazon

  • Full Time

DESCRIPTION

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Have you ever wanted to be part of a team that is building industry changing technology? Amazon’s Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.

The Kuiper Business Solutions team owns a suite of products and services to operate and scale Kuiper. Our team owns developing the architecture, solutions & roadmap for products that are critical to operate Kuiper;

We are looking for a Product Manager to build and manage Global Field Service Management (FSM). Imagine building a product to provide global service and fulfillment network, starting from customer facing surfaces to order; to designing and building first, middle and last mile fulfillment and warehousing network from ground up; to designing API and interfaces to integrate with 2P/3P providers; to integrating with Kuiper network to activate satellite internet and troubleshoot. Now imagine building this in countries even Amazon doesn’t have presence in, and supporting both residential and enterprise customers. If this something that excites you, we should talk!

As the principal Product Manager, you will own the product vision, strategy of this product suite and ensuring that it translates to a world class set of products that will delight our customers, stakeholders and partners.

Key job responsibilities
In this role, you will work directly with customers, engineering teams, business and operational partners to define Kuiper service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables.
You will work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams. The candidate must have clear business judgment, dive deep into data, have core writing skills and be comfortable leading executive-level reviews.

**This role is located in Redmond, WA and candidate will be required to be onsite. No location flexibility.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
You will be part of a startup team that will tackle a broad set of greenfield problems and define the suite of products that will help Kuiper operate and scale. You will work with Engineering and Business Stakeholders on defining the roadmap for the suite of products necessary for Kuiper’s operation. You will own solving this for multiple customer segments and building software that is flexible for many different customers and countries. You will create detailed product requirements documents based on an intimate knowledge of the specific customer verticals including use case prioritization, feature definition and product roadmap. You will set the customer product strategy and make appropriate high-judgment trade-offs between features and speed-to-launch.

About the team
The Software and Networking organization is responsible for all of the software, services and infrastructure needed to securely and safely fly each Kuiper satellite, manage Kuiper’s satellite constellation, control Kuiper’s ground infrastructure and deliver highly available network services to our customers around the world.

BASIC QUALIFICATIONS

– 7+ years of relevant experience in industry and/or academia.
– 7+ years product management and/or business leadership experience within a telecommunications or technology company
– 7+ years of proven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities

PREFERRED QUALIFICATIONS

– Be comfortable with ambiguity and curious to learn new skills
– Curious to learn in depth about both technology and our customers
– A curious self-starter with a proven track record of diving into unknown territory, learning new concepts, and pushing your comfort zone.
– An effective multi-tasker who navigates a fast-paced, deadline-driven environment with grace and efficiency.
– Excellent at creating and maintaining working relationships across all levels and disciplines, receptive to feedback and input from others, and quick to apply changes.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

 

USA, WA, Redmond