DESCRIPTION

The FBA Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize, reconcile, and prevent exceptions within Amazon’s end-to-end supply chain. We are the critical component for Amazon Supply Chain businesses that cater to merchants selling on Amazon (FBA) and off-Amazon: Amazon Global Logistics, Fulfillment, Warehousing&Distribution (AWD), Multi-Channel Fulfillment (MCF), and Buy With Prime. We are building a future where we capture, analyze, and explain every inventory defect across all stages of the supply chain (i.e. inbound, distribution, storage, fulfillment, and returns).

This role acts as a single-threaded-leader responsible for launching and expanding inventory defect cost (IDC) models for Supply Chain by Amazon (SCA) and other businesses. You will be expected to operate independently and solve complex tech challenges, working across multiple systems, including Fulfillment, Transportation, and Reimbursement Tech. This role requires the ability to understand requirements, provide recommendations, identify risks and opportunities in technical strategies and drive execution. In addition, find opportunities to simplify the architecture and engineering organizational structure. This position is responsible for making hard tradeoff decisions around extending frameworks versus establishing new architectures. This role is also responsible for writing technical proposals, onboarding partners to our services, getting alignment from stakeholders, and constructing design documents for transition to development teams to execute.

If you have an entrepreneurial spirit, love to work with data, enjoy software-related challenges, and are interested in building solutions to challenging problems that have a wide impact, this role may be for you.

Key job responsibilities
– Define the strategic roadmap of and deliver important reimbursement models, Seller Experience and technical roadmap of IDC expansion with broad cross-organizational, cross-business, or significant technology impact.
– Understand internal system technologies including ML and deterministic models and the interaction with upstream/downstream dependencies. Apply this knowledge to invent, evolve, and improve.
– Operate with complete independence in the face of ambiguity to solve problems on areas where the business and/or architectural strategy might not yet be defined such as new SCA programs
– Deliver projects by influencing product, science and engineering leaders and make technical trade-off decisions for integration or a new build.
– Partner with all levels of leadership to drive business and system-level reviews, aligning priorities, roadmaps, and processes. Manage communication to ensure all stakeholders are informed and needs aligned.
– Amplify your impact by educating less experienced Technical Program Managers and engineering communities on program management best practices.
– Develop and mentor team members. Perform promotion assessments. Participate in talent reviews.

BASIC QUALIFICATIONS

– 5+ years of technical product or program management experience
– 7+ years of working directly with engineering teams experience
– 3+ years of software development experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
– Bachelors Degree
– Experience designing or architecting (design patterns, reliability and scaling) of new and existing system

PREFERRED QUALIFICATIONS

– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership
– Experience owning/driving roadmap strategy and definition
– Master of Science or MBA
– 8+ years of hands-on work managing complex technology projects experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, WA, Bellevue