PC/IT Segment Leader (B2B) – USA, AZ, Tempe

Amazon

  • Full Time

DESCRIPTION

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.

Amazon Business (AB) teams are disrupting the status quo of Business to Business (B2B) by delivering new, efficient purchasing solutions to individual proprietors, to small-medium businesses, to large global organizations (and everything in between). Within AB, the AB Third Party (AB3P) Seller Marketplace is multi-billion dollar P&L connecting business customers with third party sellers globally, and relentlessly innovating across a broad spectrum of functions including expanding our selection, building B2B-specific features, offering everyday low prices, improving world-class delivery, and setting up our sellers for success.

Amazon Business is seeking a dynamic and motivated Sales Manager to lead our Strategic Account Management organization. The Sales Manager will be responsible for leading a team to drive business growth with some of the most influential sellers on Amazon Business through strategic insights, and high operational standards.

In this role, you will lead Strategic Account Managers to influence their Selling Partners through executing strategic joint business plans, and collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvements. This will require you to work in a fast moving and sometimes ambiguous environment and leverage effective C-level communication skills, and relationship management to help develop and execute a win-win business plan to help Selling Partners expand B2B revenue.

Additionally, you will use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to deliver results. You will enlist internal program managers and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs). You will identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate. This role leads reps who possess a dynamic blend of proactive sales initiatives and meticulous account management. The ideal candidate will excel in cultivating new business relationships while nurturing existing client accounts for long-term partnerships.

Key job responsibilities
The key responsibilities of a Sales Manager include but are not limited to:

* Hire & Develop Strategic Account Managers as they improve their skills, processes, and tools to effectively present, close, and ultimately earn the trust of our Sellers to grow adoption of Amazon Business features.

* Lead your team to drive performance through developing and managing strategic account growth plans with Selling Partners in tandem with internal category teams to improve business input metrics across selection, listing quality, pricing, and fulfillment

* Drive the successful recruitment of a target set of large enterprise distributors and manufacturers, working together with the leaders across various stakeholder teams.

* Conduct deep dive analysis on issues affecting your Seller’s business performance and write leadership level documents to quantify, align, and resolve issues or establish new capabilities for AB Sellers.

* Demonstrate time-management skills and the ability to work independently while using centralized resources, policies and procedures.

* Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction.

* Develop a thorough understanding of the specific market segments, seasonality and B2B business trends/events

BASIC QUALIFICATIONS

* 8+ years experience in business sales/business development, account management, vendor management, project management or ecommerce.
* 4+ years of business facing sales or negotiation experience working with and influencing large businesses
* 4+ years of experience using analytical, sales, and productivity tools including Salesforce (or other CRM) and Excel
* 4+ years of experience delivering cross-functional projects that innovate on behalf of the customer
* 3+ years of experience leading a team to achieve multi-year growth targets and goals.
* Proven success driving results through account development from prospecting, to scaling, to multi-year account growth
* Experience defining program requirements and using data and metrics/KPIs to determine improvements and identify opportunities
* Bachelor’s degree

PREFERRED QUALIFICATIONS

* Online retail experience and/or familiarity with selling on Amazon
* Comfortable with “hands-on” management of tasks
* High threshold for working in an ambiguous, fast paced start-up like environment
* Proven ability to manage multiple priorities simultaneously without sacrificing the ability to dive deep

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,200/year in our lowest geographic market up to $205,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

 

USA, AZ, Tempe