DESCRIPTION

AWS is looking for leaders like you to help lead Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and managed services to help teams across Amazon accelerate their Salesforce journey while raising the bar on security, developer efficiency, operational excellence and financial responsibility. SFSC owns security mechanisms and financial governance related to Salesforce development, and delivers company-wide, reusable components for common Salesforce use cases and recommended third-party solutions, managed Amazon integrated solutions for security, DevOps and system integrations, expertise, training and community to grow our talent and share Salesforce best practices and learnings across Amazon. Delivering at Amazon scale and building industry-grade solutions, we partner closely with Salesforce business and technical leadership. We give Salesforce superpowers with AWS innovation.

You would own defining and launching SFSC’s new company-wide initiatives for financial governance. Working closely with financial and technical leaders across both Amazon and Salesforce, the business processes and automated mechanisms you define and help deliver will allow all Salesforce users and leaders across Amazon to easily manage and forecast their usage and costs. What you deliver will be used by both companies to optimize the Salesforce-related solutions portfolio used by Amazon business and engineering teams.

Key job responsibilities
As a Senior Technical Program Manager, you will be responsible for scoping and delivering large programs end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing production launches. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.

You will need experience leading diverse, highly technical cross-company changes, influencing engineers and engineering leaders at all levels, and defining engineering and operational best practices.

You will need to be able to communicate clearly with senior executive leaders across the company as easily as you can convey key technical ideas and directions to engineers at all levels. You will have strong bias for action and a history of delivering the right results.

A day in the life
We have a team culture that encourages diversity and innovation. We expect team members and management alike to take high ownership for their vision and execution of ideas, and to foster a work environment empowering everyone to do the same. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.

About the team
Salesforce Success Central (SFSC) at Amazon is a dedicated central team providing Salesforce expertise and managed services to help teams across Amazon accelerate their Salesforce journey. We remove the “muck” of operating Salesforce at Amazon scale.

About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

– 5+ years of technical product or program management experience
– 7+ years of working directly with engineering teams experience
– 3+ years of software development experience
– 5+ years of technical program management working directly with software engineering teams experience
– Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

– Experience defining KPI’s/SLA’s used to drive multi-million dollar businesses and reporting to senior leadership
– 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience with owning financial business processes, enterprise software agreements, and related software and data systems.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, WA, Seattle