DESCRIPTION

The Worldwide Events team is the biggest party planning committee on the planet, driving a global vision and execution of High Velocity Events (HVEs) for our customers — think Prime Day, Black Friday, and Cyber Monday! We work across our US and global partners to deliver exciting offers & deals, a personalized shopping experience, and all-around excitement during the biggest shopping days of the year.

As a Program Manager, Site Merchandising on this team, you’ll be responsible for making that vision come to live on Amazon.com through bar-raising campaigns and data-driven merchandising. This includes playing a critical role in building the onsite merchandising governance for US partner teams, as well as executing the plan of record for US Central Event merchandising. This role provides the resources and guidance necessary for US teams to be able to execute HVEs to the plan of record, including onsite merchandising guidance, timelines, best practices, and communication with internal stakeholders. To be successful in this role, you will have a mix of program and marketing management skills. You have the ability to think critically about the execution of merchandising at scale. You need to be an excellent communicator both in person and in written communications, as we have 80+ partner teams participating in HVEs. You are able to work autonomously, build relationships outside of your immediate team, and have demonstrable experience in stakeholder management.

Key job responsibilities
Program Manager, Site Merchandising role responsibilities include but are not limited to:
– Create and communicate merchandising governance for High Velocity Events (HVEs) for US partner teams
– Build and maintain HVE Merchandising Wiki for partner teams
– Raise the bar on merchandising campaigns for central and partner teams, including running Content Bar Raising (CBR) quality checks, experimentation bug bash, campaign audits, etc. ahead of HVEs
– Regularly communicate expectations, decisions made, and business critical information to partner teams via email, Slack, and Office Hours
– Build HVE merchandising campaigns within tools like Content Symphony and Babel; leveraging experimentation tools like weblabs.

BASIC QUALIFICATIONS

– 3+ years of program or project management experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– Experience working cross functionally with tech and non-tech teams
– Experience using data and metrics to determine and drive improvements
– Experience using Amazon’s site merchandising tools, such as Content Symphony and Babel, and reporting tools such as Sophia and Cardboard

PREFERRED QUALIFICATIONS

– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, WA, Seattle