DESCRIPTION

The prepaid management team within Amazon Global Logistics Transportation is seeking a highly skilled and motivated Logistics Coordinator to assist with defect research, disruptions, coaching, and management for Amazon’s Inbound Transportation. As Amazon continues to monitor and improve Carrier Performance, we consistently evaluate our tools and processes and drive improvements through shipper and carrier performance management and internal partnerships.

Key job responsibilities
– Communicate externally with carriers and selling partners regarding required thresholds for Carrier Performance
– Analyze data to provide performance feedback to carriers and assist with disputing inaccurate defects
– Collaborate with internal stakeholders to uphold compliance with Amazon’s standards
– Drive resolution to disruptions in the inbound processes

A day in the life
In this role, you will play a crucial part in ensuring our carriers are educated, coached, and supported. You will have the opportunity to dive deep into complex problems and develop innovative solutions. Regular and ongoing communication with Amazon’s shippers, carriers, and internal teams will be essential to maintain high performance standards. Your analytical skills will be invaluable in interpreting data and providing constructive feedback to carriers, while your problem-solving abilities will be instrumental in resolving inbound process disruptions.

About the team
Our team is focused on continuous learning, innovation, and customer-centricity. We are dedicated to improving our tools and processes through effective shipper and carrier performance management, as well as strong internal partnerships. We value individuals who can think critically, collaborate effectively, and drive results in a fast-paced and dynamic environment.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

BASIC QUALIFICATIONS

– Are 18 years of age or older
– High school or equivalent diploma
– Work 40 hours/week, and overtime as required
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
– 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

PREFERRED QUALIFICATIONS

– A completed Bachelor’s Degree from an accredited university or 2+ years of Amazon experience
– Knowledge of SQL
– If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

USA, AZ, Tempe