DESCRIPTION

Amazon is seeking a Managing Editor who is passionate about technology, innovation, and the customer experience. This is an opportunity to join the high-performing team behind Amazon’s new generative AI-powered shopping assistant, Rufus. Rufus makes it easy for customers to find and discover products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more.

The Managing Editor will be responsible for a team of writers and annotators using prompt generation and Instructional Fine Tuning to improve the fluency of our AI models. They will uphold and contribute to quality, style, and tone guidelines, while using customer feedback to continually improve Amazon’s ability to be helpful to customers. Cross-functional partnership will be key, as this team works across Product, Science, and Design teams to evaluate CX metrics, develop scalable reporting systems, and ensure continual model improvements.

This role requires exceptional written and oral communication skills, excellent judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.

About the team
The Search & Conversational Shopping team is creating innovative and helpful experiences for Amazon’s customers. Using AI, we’re creating the next evolution in shopping.

BASIC QUALIFICATIONS

* Bachelor’s Degree in English, Journalism, Communications, or comparable fields
* 5+ years of copywriting, UX writing, and/or editing experience
* Experience managing teams

PREFERRED QUALIFICATIONS

* Experience working cross-functionally to drive product improvements
* Working knowledge of the Chicago Manual of Style
* Experience writing and editing for a consumer audience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,200/year in our lowest geographic market up to $212,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

USA, NY, New York