Field Service Engineer, Industrial Storage Commissioning – Palo Alto, California

Tesla

What to Expect
The Tesla Energy Product and Service Engineering team is looking for a passionate, collaborative, and skilled Product Engineer to join the team to support the explosive growth of our Industrial Storage fleet. Tesla is committed to having industry-leading deployment and commissioning times and to support this, the Industrial Storage team is seeking a commissioning focused Product Engineer to lead the commissioning of Industrial Storage systems of varying scale within the Utility, Commercial and Industrial (C&I) space, which includes microgrid applications.  You will work with a team of Engineers, Field Service Technicians, and third parties to commission the Battery Energy Storage System (BESS), SCADA and Balance of Plant. This will include the diagnosis and resolution of issues within all these areas including but not limited to the inverter and battery modules, thermal system, digital control system and computer network.  To be successful, in this role you will need to be skilled at troubleshooting electrical/electronic and mechanical systems, and computer networks on-site and remotely.  You should be comfortable working in the field, directing and working with Field Service Technicians, while coordinating with internal Project Engineering and Project Management teams and multiple external customer and construction stakeholders. If you thrive on bringing renewable energy projects to life and playing a critical role both on the ground and remotely to achieve this, this is the role for you.
What You’ll Do
Lead the execution of commissioning activities for projects both onsite and/or remote
Troubleshoot and resolve hardware, software, and firmware issues that arise during commissioning
Support cross-functional efforts to drive actions with Field Quality, Manufacturing, Design and Field Service teams as required to systematically contain and prevent the reoccurrence of known issues 
Support the development and evolution of real-time service and diagnostic tools to enable efficient commissioning and serviceability
Support the development and evolution of data analytics tools to enable detailed insights at both a site and fleet level
Support the creation and evolution of commissioning documentation by working cross-functionally with Subject Matter Experts, and Lead the consolidation and integration of this documentation into an end-to-end commissioning document
Quantify the benefit of a product or manufacturing improvement opportunity and work with the engineering and manufacturing teams to implement the improvement for existing and future products as appropriate
Explain the root cause and resolution of issues to commercial and utility customers as needed
Support the creation of service O&M documentation
What You’ll Bring
Degree in Electrical Engineering, Mechanical Engineering, or equivalent experience
Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems 
Prior experience troubleshooting electrical/electronic and mechanical systems, software/firmware, SCADA/network, or process failure modes
Proven cross-functional leadership and collaborative skills
Excellent oral and written communication skills 
An ability to prioritize and execute many tasks in parallel
An excellent attention to detail and an ability to produce clear and concise written documents and diagrams
Ability to travel inside the region to support the commissioning of Industrial Storage Systems

Palo Alto, California

Full time

Job Overview