What to ExpectThe Tesla Energy Business Operations team is seeking a motivated and experienced Sales Operations analyst to join the Global Business Operations team. The role will primarily be supporting the local regional requirements and participates in sales operations, order management, payments, and compliance. This role interacts directly with many Commercial Energy stakeholders, and will work together with Sales in strategic planning, operations execution planning, executive reporting; and be responsible for developing and refining key reports and analytical insights required to aid weekly order prioritization, delivery execution, and various business decision. They will also be the subject-matter-expert for America’s region Sales/Sales Operations operations and business reporting.What You’ll Do

Develop
prompt, accurate and insightful analysis and reporting of Tesla Energy’s
commercial performance based on set criteria and metrics approved by managementDrive
report simplification and consolidation; understand user requirements and
business purposes of each report, improve usability and practicality of key
reportsSupport ad
hoc analytics, data refreshing using SQL and advanced MS ExcelPerforms
daily processing of all operational aspects of sales orders, including but not
limited to invoicing and refundsResponds
to order-related information requests from Sales, Delivery, Service, and other
departments throughout the organizationRecords
information and ensures quality of data in CRM and other internal systems that
support sales, production, and financeInvestigates
system discrepancies quickly and work with program management to resolve issues

What You’ll Bring

Bachelor’s Degree in STEM field or equivalent experienceMinimal 3
years performing business analytics/ experience with Order Management and
ProcessingHigh
attention to detail under tight deadlinesExcellent
time management, organizational, and communication skills and ability to adapt
to frequent changeComfort
working with multiple teams and colleagues from various management levelsWillingness
to work on a flexible schedule, according to activity volumeCustomer
service oriented and experience with Salesforce a plus

Palo Alto, California

Full time