What to Expect

Tesla is committed to having industry-leading uptime in our deployed fleet of stationary storage batteries, charging, and solar products. We are using data collected from our connected systems to find problems before the customer does. The Tesla Energy Products team is looking to hire a product engineer to effectively utilize fleet data and engineering fundamentals to monitor product performance, and root cause design, process, or firmware failures in our fleet of renewable energy hardware. The person in this role would play a central role in ensuring we have the highest quality products for our customers.  

The person in this role will be responsible for driving product improvements for Tesla’s residential energy gateway and metering hardware. This hardware is a vital component of our energy storage, solar generation and charging product offerings. This engineer will work with a cross-functional team of engineers to define and track product KPIs, troubleshoot and diagnose device issues, deploy necessary corrective actions ranging from firmware changes, hardware design changes, manufacturing process or installation process changes, etc. to prevent issues from re-occurring.  

What You’ll Do
Develop and run data queries on fleet logs to help root cause analysis efforts 
Work with the engineering and manufacturing teams to drive design and manufacturing changes to improve product quality in both existing and future products 
Define data signatures that uniquely identify the failure and lead integration of this knowledge into algorithms to automatically identify similar other failures in the field 
Provide support on escalated customer cases in order to minimize system downtime, through day to day coverage of internationally distributed service cases 
What You’ll Bring
Degree in Electrical Engineering or Computer Science or equivalent experience 
Experience with energy metering hardware and analysis of energy meter / electrical grid data 
Strong data analysis skills, with experience using Python 
Strong engineering fundamentals and intuition, applied to firmware/software-enabled mechatronic systems 
An excellent attention to detail and an ability to produce clear and concise written documents and diagrams 
Experience analyzing current transformer data and grid reliability analysis 
Education and/or hands-on experience with power electronics, power converters, digital control systems, embedded systems 
Experience with battery, solar or inverter systems 
Experience with electric vehicle charging hardware and protocols / standards 
Work travel is expected to be <10% in this job. This could include traveling to customer sites, our manufacturing facilities, etc.

Palo Alto, California

Full time