What to Expect

Tesla has an opportunity for an IT Manufacturing Support Technician at its Sparks, NV location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla’s mission to accelerate the world’s transition to sustainable energy. 

What You’ll Do
Primary responsibility is to keep manufacturing lines running 
Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines 
Quickly respond to requests and incidents from our customers 
Troubleshoot Hardware, Operating System and software issues 
Troubleshoot Network issues from the client up to the switch and IDF 
Interface with the various manufacturing groups to understand issues 
Interpret how to solve long term needs within the framework of IT MFG standards
What You’ll Bring
Minimum of 5 years of experience within a desktop support or system administration role 
Experience troubleshooting hardware issues and replacing hardware on Windows machines. 
Experience troubleshooting printings, barcode scanners, digital signage 
Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems 
Linux support experience 
Must be available for night shift, weekends, and on-call support 
Network hardware support experience and Dev/Ops experience

Sparks, Nevada

Full time