What to Expect

As an IAM/Zero Trust Engineer, you will play a crucial role in the operational tasks associated with Tesla’s global platforms. Working closely with the multiple teams, your responsibilities will involve maintaining and optimizing the Zero-Trust infrastructure, ensuring its availability, and contributing to the overall success of Tesla’s cybersecurity initiatives. Open to Austin, Seattle, and Buffalo locations. 

What You’ll Do
Collaborate with cross-functional teams to ensure the smooth operation of Tesla’s Zero-Trust platforms and aspects related to day to day operations
Work on user tickets, create user-facing documentation & knowledge collateral, and implement production environment revisions as guided by change management protocols
Respond to incidents and outages within SLA/OLA timelines, providing detailed postmortem reports

Develop custom reporting, dashboards, and metrics for enhanced visibility into Zero-Trust services

Contribute to capacity planning, performance monitoring, and proactive analysis of infrastructure

Work on preventive maintenance tasks for platform components and document physical/logical solutions, operational tasks, & procedures
Participate in the analysis of system faults, troubleshoot, and run diagnostic tests

Provide feedback based on user interactions and identify improvements in policies and implementations
Engage in 24/7 on-call rotation as required

What You’ll Bring
Experience in operations or deployment roles, with a focus on Zero Trust strategies and enterprise network architectures
Familiarity with Zero Trust concepts, capabilities, and strategies

Experience with automation and CI/CD is preferred 

Strong troubleshooting and analytical skills, with the ability to solve complex technical issues
Previous experience in mission-critical operations, preferably within a 24×7 large-scale global environment
Effective verbal and written communication skills
Bachelor’s Degree in Computer Science, a related field, or equivalent work experience

PALO ALTO, California

Full time