What to Expect

The Order Operations Specialist is a member of the North America Order Operations team, and participates in order management, payoffs and compliance in support of vehicle sales and deliveries.  This is a back end operations role and is not customer facing. The Specialist will be trained to support several functions within Order Ops, and is eventually expected to take on ownership of one of the team’s sub-specialities. This role’s schedule is Monday-Friday with occasional weekends, and is in office.   

To succeed at Tesla, you must be energetic, highly organized, and have a passion for sustainable energy. The ideal candidate is able to communicate effectively with multiple cross-functional teams and possesses excellent time management skills and superior attention to detail. This role directly supports Tesla’s mission by ensuring vehicle orders are managed and supported effectively and efficiently, creating seamless and memorable buying experiences for our customers.

What You’ll Do
Participates in daily processing of operational aspects of vehicle orders, including but not limited to lien payoffs, check mailings and revenue recognition
Responds to general order-related requests from Sales, Delivery, Service and other departments throughout the organization
Coordinates with Order Ops, Acquisitions, Finance and IT to ensure transactions are accurately captured in all downstream systems
Articulates specific ideas to improve system or process efficiency
Participates in special projects as needed
What You’ll Bring
Bachelor’s Degree in Business Administration, or equivalent experience
2+ years experience in an operations role
Superior attention to detail under tight deadlines and frequent change
Excellent time management, organizational, and communication skills
Confidence to interact effectively with multiple teams and colleagues from various management levels
Willingness to work on a flexible schedule, weekends, and holidays according to activity volume
Customer service oriented and experiences in Microsoft Excel

Fremont, California

Full time