What to Expect
The Business Systems Support Technician will report to the Business Systems team and support the manufacturing floor for various needs of processing data, troubleshooting various IT issues, help maintain printers, review SOPs, and implement tactical support of changes. 
What You’ll Do
Able to perform repetitious detail assignments and data processing 
Work with multiple departments in high pressure urgent need scenarios 
Resolve issues quickly and precisely to completion and prioritize multiple tasks 
Provide on call support and act as incident manager for swing and graveyard shifts when on call or working shift on site 
Troubleshoot basic network, software, printing problems 
Troubleshoot hardware issues and replacing hardware on both desktop and laptop PCs 
What You’ll Bring
Degree in Computer Science, Industrial Engineering or Electrical Engineering or equivalent experience 
2 years’ experience supporting Windows 7 and Windows XP desktop/laptop PCs 
Have a good understanding of Windows OS 
Proven experience with Microsoft Excel 
Show competency in learning new software and functionality for out of the box functionality in various production systems software 
Excellent communication skills 
The team is staffed 24/7 – the ideal candidate must be flexible to work weekends and any shift 
Experience at configuring and printing using ZPL language on Zebra printers is a plus 
IT experience, knowledge of SQL queries & Splunk queries is a plus 
Experience working with PLC, ignition is a plus

Fremont, California

Full time