What to ExpectAuto Claims Specialist with the ability to communicate compassionately and effectively to resolve moderate exposure insurance claims. This person will also provide outstanding customer service and have the ability to handle a large volume of claims. This role will be working claims on a full claim ownership basis as the main point of contact for the customer until the claim has been resolved.What You’ll DoAnalyze, review, and interpret policies to assess coverage and liabilityHandle moderate to high complexity claims, including but not limited to contributory and comparative negligence, multi-vehicle losses with complex liability up to 4 vehicle, complex coverage investigations, property damage limits issues, claims involving SIU investigations, claims where insureds and claimants are represented by attorneysEstablish and maintain proper loss and expense reserves on all managed claimsDetermine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involvedDocument, verify and review damagesMake timely payments to insureds, claimants and shopsDaily contact with independent and other carrier adjusters, appraisers, insureds, claimants, attorneys, vendors, agents, and other related parties What You’ll BringBachelor’s Degree or equivalent experience3+ years of experience handling claims, including understanding and interpreting auto policiesKnowledge of and adherence to the state laws and regulations governing the handling of auto liability claims as well as an understanding of insurance, claims, mathematics, construction, and auto physical damageState adjuster’s license where domiciled or must obtain and adjuster’s license within 90 days of employment if not already activeNon-resident adjuster’s license where required in the states where we do businessExceptional organization skills while moving from task to task in a high pace environmentEffective verbal and written communication skills

AUSTIN, Texas

Full time